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Customer Satisfaction Survey
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Name Surname:
*
E-mail:
*
Please evaluate your overall satisfaction about OMF service
Excellent
Good
Average
Below Average
Poor
Accessibility to right person that can solve your problem
Excellent
Good
Average
Below Average
Poor
Easiness to order
Excellent
Good
Average
Below Average
Poor
Delivery time of your order
Excellent
Good
Average
Below Average
Poor
Informing you in case of order-related problems
Excellent
Good
Average
Below Average
Poor
Are you satisfied with the service quality of our delivery personnel?
Excellent
Good
Average
Below Average
Poor
Fitness of product packaging to your needs
Excellent
Good
Average
Below Average
Poor
Can you easily contact our sales representative?
Excellent
Good
Average
Below Average
Poor
Are you satisfied with the service quality of our sales representative?
Excellent
Good
Average
Below Average
Poor
Are you satisfied with the service quality of our sales representative?
Excellent
Good
Average
Below Average
Poor
Are you satisfied with visit frequency of our sales representative?
Excellent
Good
Average
Below Average
Poor
Are you satisfied with product knowledge of your sales representative?
Excellent
Good
Average
Below Average
Poor
Can you contact authorities of our company other than sales representative when you need?
Excellent
Good
Average
Below Average
Poor
What could you recommend to us to increase our service quality?
If you are unsatisfied with our service, please explain your problem or provided your contact information so that we can contact you at the earliest about the matter.